"Jeremy was incredibly responsive and helpful during an upsetting emergency. I called him at 4:30 one afternoon and he was at my doorstep less than one hour later! He was thorough, friendly, and reasonably priced."
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I hired Done Right Services to do the stone foundation walls and floor of my 1935 colonial basement in spring of 2012. Our basement has been completly transformed from a dusty field stone dungeon to a decent looking usable space for our kids. The goal of the project was to eliminate or least mitigate the chances of water pentration during floods and improve the overall asthetics. We have not experienced any water to date. Time will tell if the work will hold up to the flooding our street experinces peridoically.The 30 year warranty was key reason why we selected DRS. Jeremy was easy to deal with and very patient with my numerous questions. He helped me find a good plumber as well and plan out the project. Overall, I am very pleased with the look of the basement and the support I received from Jeremy. I truly hope the product holds up to the water pressure during floods but expect that Jeremy will be supportive if water issues do arise. We live in Andover and visitors are welcome to contact me if they would like to see the work. Simply call me at 978-758-4566 to arrange a visit or speak with me about the quality of the work and customer service. If you have an old field stone basement which you do not utilize I strongly recommend investing in this type of structural improvement. Good luck with your project!
My 130 year old house has a field stone foundation and had never been repointed as long as I lived there. I called this company because they were the only ones who I could find who stated they were familiar with working with this kind of foundation. They came in and within a week my basement looks and feels 100% better. Highly recommend them if you need work done.
After searching high and low for someone to repair my field stone foundation, I found Done-Right services website and videos. Everything from start to finish was perfect. Jeremy and his crew came in ahead of schedule and finished my basement project much quicker than I had anticipated. Everything was communicated perfectly, pricing was very reasonable and I am so excited with the outcome and finished project. If you dread going in your cellar because it's an older field stone foundation that leaks, make sure to call Jeremy and his crew.
I can't recommend Jeremy and his company Done Right Services enough. When I purchased my older home in 2017, I was told that Done Right Services had waterproofed the basement walls. Thru every storm that year the walls were completely dry but the floor leaked badly. So after awhile I contacted Jeremy to fix the floors too. Jeremy came quickly and not only explained the process but was extremely kind and considerate to me. While Jeremy and the Done Right crew were here, I had to leave for an appointment. I was so comfortable with this company (especially knowing that Jeremy was here working and overseeing the job) that I left for my appointment without any apprehension. When I got home later that afternoon, the job was done, the door was locked, and he even left me a note! It's been a few months and a few storms and my basement and my "stuff" is completely dry! Thank you Jeremy and Done Right Services. It was a pleasure. PS.... I love the color!
Great experience with Done Right Services. Easy to setup appointment, Jeremy was able to answer all of my questions and give honest recommendations for my basement. The crew was great, work was done promptly, and I'm glad to have a great clean basement that doesn't leak!
They came to my house for a leaky basement issue and told me it wasn't a basement issue but the drainage problem from gutters. Love the honesty. They didn't fix it for me but the fact that they provided proper guidance deserves them 5 stars.